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Employment at ABC and ABC Chapters

Membership Director

Wednesday, April 18, 2018 12:47 PM
ASSOCIATED BUILDERS AND CONTRACTORS -Connecticut chapter OFFICE

Position Title:  Membership Director 
Location:             Plainville, CT

To apply, send resume to: chrisf@ctabc.org.

Nature of the Position
Direct and administer the association’s member recruitment and retention programs. Achieve membership growth by identifying, recruiting and retaining quality construction businesses for membership in the association. Maintain positive relations and expert knowledge of members and their needs. Plan and coordinate short and long-range goals and activities to promote association membership sales, services and member program involvement to ensure realization of association goals and objectives.

Essential Duties and Responsibilities
Develop recruitment strategies to achieve desired membership goals, achieve growth, and retain current members.

Build, develop and direct membership committee, providing liaison and support for implementation of specific recruiting plans and initiatives. Responsible for creating a culture of members recruiting members.

Establish and maintain industry contacts that lead to increased membership and engagement. Identify appropriate contacts and develop leads through telemarketing, cold calling, appointment setting and proactive personal contact. Develop and deliver presentations articulating association benefits and opportunities. Send informational packets to prospective members.

Meet with current members regularly to maintain positive relations and communication of member interests.  Keep association staff and board members apprised of member needs and interests.  Develop and maintain a member retention plan. Work closely with membership committee to develop and implement plans to encourage and achieve member renewals.  Develop and maintain a strong working relationship with other chapter staff and work collaboratively with coworkers to help advance the success of the chapter.

Remain knowledgeable and up-to-date on legislative developments and government regulations, as well as industry trends.  Assist Chapter President in coordinating meetings with members and elected officials. Respond to requests from members for information regarding industry issues and concerns. Use industry and association knowledge to assist members in applying association services to their needs.

Keep Chapter President informed of all member sales and activities, providing timely and accurate reports, as required. Prepare periodic reports reflecting member revenue volume, potential sales, and areas of proposed member base expansion. Prepare required national association reports and participate in nationally sponsored drives and contests. Present a membership report to Board of Directors at each regularly scheduled board meeting.

Improve effectiveness of all chapter communications, including mail, email, social media, website, etc. in effort to better communicate with all members, prospects and key industry contacts.

Coordinate trade show participation or other opportunities to market the association to the public. Evaluate and monitor promotional strategies to meet competitive conditions within association markets. Establish and maintain a consistent association image throughout services, programs, promotional materials, and events. Help in development of event invitations and flyers.

Additional Duties and Responsibilities
Assist with the association’s marketing efforts.  Develop effective marketing strategies, including weekly and monthly marketing plans, to ensure consistent and accurate communication with members and key industry contacts. Assist in the design and preparation of quarterly newsletter and weekly email marketing updates to be sent out to members and select prospects.

Assist with the administration of chapter committees as directed by the Chapter President.

Qualifications and Requirements 
To perform this job successfully, an individual must be able to perform each essential duty and responsibility set forth above satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Bachelor's degree from four-year College or university. Three to five years related experience and/or training; or equivalent combination of education and experience.  Candidate must be a self starter and have a proven ability to achieve set goals and drive growth. Candidate must have proficient skills in technology – including but not limited to computers, social media, websites, and electronic communications. Must posses excellent time management skills and be willing to work with others.

Language Skills
Ability to read, analyze, and interpret general business periodicals, professional journals, and governmental regulations. Ability to write reports and business correspondence. Must be able to effectively present information and respond to questions. Must excel at sales presentations, particularly sales of intangibles and services.  Must possess excellent interpersonal and communication skills.

Physical Demand
The physical demand described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to walk and sit. The employee is occasionally required to stand.

The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Work Environment/Travel
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually quiet. The employee is expected to spend roughly 60% of their time traveling in state to meet with members and prospective members.  Occasional out of state travel may be required
for National ABC meetings.

Employee will be required to attend meetings both before and after regular work hours and some chapter sponsored programs will take place in the evening. Read the rest of entry »

Senior Director of Workforce Development

Tuesday, April 17, 2018 12:06 PM
ASSOCIATED BUILDERS AND CONTRACTORS - NATIONAL OFFICE

Position Title:  Senior Director of Workforce Development
FLSA Status: Exempt
Functional Area/Department: 
Workforce Development
Reporting Supervisor:

VP of Workforce Development

TO APPLY: Click here to apply online.

ABC’s Position Descriptions are intended to describe the general nature and level of work being performed by the incumbent(s) of this job. They are not intended to be an exhaustive list of all responsibilities and activities required of the position. ABC’s Position Descriptions do not create a contract, express or imply, or other legal rights between ABC and any staff member, nor guarantee employment or specific duties for any specific duration. ABC may add, change, delete, suspend or discontinue any of these positions and descriptions at any time without prior notice.

Founded in 1950, Associated Builders and Contractors (ABC) is a national construction industry trade association representing more than 22,000 members. Founded on the merit shop philosophy, ABC and its 70 chapters help members develop people, win work and deliver that work safely, ethically, profitably and for the betterment of the communities in which ABC and its members work. Visit us at www.abc.org.

The Senior Director of Workforce Development will be responsible for the enhancement and direction of workforce development policy, vision, mission, and related program strategies. The Senior Director will be the subject matter expert on workforce development and drive workforce development strategy across the Association and its members. The Senior Director will work collaboratively to ensure ABC can fully comply with and effectively lead the construction industry in apprenticeship expansion. The Senior Director will be committed to a set of sound principles founded in ethics, safety, workforce, and the merit shop philosophy to position ABC as the leader in workforce development and as a strategic partner to address the talent needs of our member companies. Read the rest of entry »

Grassroots Coordinator

Tuesday, April 10, 2018 11:30 AM
ABC values the highest levels of personal and corporate standards of behavior characterized by responsibility, accountability and integrity, with demonstrated personal and industry professionalism by all participants.
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Media Relations Director

Wednesday, March 14, 2018 8:06 AM

Associated Builders and Contractors - National Office

Position Title: Media Relations Director
FLSA Status: Exempt
Functional Area/Department: Public Affairs
Reporting Supervisor: Senior Director of Public Affairs

To Apply:
Please submit resume and cover letter here.

ABC’s Position Descriptions are intended to describe the general nature and level of work being performed by the incumbent(s) of this job. They are not intended to be an exhaustive list of all responsibilities and activities required of the position. ABC’s Position Descriptions do not create a contract, express or imply, or other legal rights between ABC and any staff member, nor guarantee employment or specific duties for any specific duration. ABC may add, change, delete, suspend or discontinue any of these positions and descriptions at any time without prior notice.

JOB OVERVIEW

Founded in 1950, Associated Builders and Contractors (ABC) is a national trade association representing more than 21,000 chapter members. Founded on the merit shop philosophy, ABC and its 70 chapters help members develop people, win work and deliver that work safely, ethically and profitably for the betterment of the communities in which they work.

The Media Relations Director works with the Vice President of Public Affairs and the Senior Director of Public Affairs to plan and execute communications initiatives including media outreach and tracking, message creation and distribution in a variety formats, management of Public Affairs website content and social media initiatives.

Description of Duties

Responsibilities

  • • Develop and execute proactive strategies for media and external relations, including outreach to industry groups and local and national media and coordinating with other departments within the association to develop strategic messaging supporting ABC’s priorities.
    • Analyze and synthesize complex information, including economic reports, surveys, legislation, regulation and court decisions, and distill it into clear, effective messages. Seek opportunities to gain visibility for ABC’s safety, workforce development, advocacy and member service initiatives with national, trade and local press. Spearhead new media relations initiatives.
    • Respond to daily media inquiries, including serving as ABC spokesperson when appropriate. Identify, train and coach staff and member spokespersons.
    • Assess and respond to potential risks or negative exposure for the organization, including crisis communications.
    • Monitor print and online publications for stories affecting ABC and the construction industry and keep key audiences informed through weekly, quarterly and annual media reports in various formats. Keep staff and leadership apprised of achievements and developing issues. 
    • Maintain a list of key media contacts for major ABC issues and establish positive working relationships with them.
    • Manage distribution of ABC messages on key issues in a variety of formats, including social media, video, websites, newswires, weekly member newsletter, etc. Plan and conduct media events at jobsites and conferences and media teleconferences.
    • Develop contacts related to key ABC issues in the media and government; attend hearings and coalition meetings, as needed.
    • Oversee ABC’s economic data releases, including managing the budget, writing, editing and distributing economic content, in conjunction with the ABC Chief Economist, ensuring it is delivered in a variety of interactive formats (charts, infographics, video, etc.) and in the context of the larger economy. 
    • Manage electronic distribution of news releases, newsletters and other member, chapter and media communications through Meltwater or other media relations software, including maintaining email templates and updating as necessary. 
    • Stay current on new and evolving media relations best practices. Develop budget recommendations and oversee vendor negotiations and selection.
    • Ensure ABC messages are being distributed in engaging formats, including video, infographics, slide shows, etc., and create those materials, as needed. 
    • Provide media relations support for ABC chapters, including crisis communication assistance, writing letters to the editor and press releases/statements/media advisories, developing press lists.  Provide guidance on responding to inquiries and developing pitches.  Conduct training and create tools and guides to educate chapters on media relations best practices.
    • Write and edit content for ABC National and chapter communications, including Newsline, industry publications, chapter magazines/newsletters, blogs, talking points, scripts and speeches. 
    • Photography, social media and writing.
Qualifications
  • Bachelor's degree in communications, public relations, journalism, marketing or a related field from an accredited college or university
Specialized Skills
    • Superior oral and written communication skills, including strong editing skills. writing and editing skills; mastery of AP Style
    • Experience acting as a spokesperson and demonstrated track record of generating media coverage and communicating messages effectively
    • Familiarity with construction industry, economic reports and the political and regulatory process 
    • Familiarity with media databases and working knowledge of content management systems 
    • Experience optimizing media resources for digital platforms; ability to create infographics and dynamic charts 
    • Photography/videography skills
    • Association experience a plus

Experience Required
  • 8 years of communications experience
Position Requirements

To achieve our mission, we hire energetic and fun-loving individuals who possess the following skills:
  • Professional demeanor and presentation of self.
  • Ability to organize and manage several priorities simultaneously while working under pressure and deadlines.
  • Writing and verbal skills.
  • Self-starter, highly organized.
  • Coordination of projects, meetings and/or events a plus.
  • Strong organization, multi-tasking and time management skills with the ability to work in a demanding self-directed work schedule.
  • Effectively utilizes tools/resources to work efficiently.
  • Ability to take ownership of a process and to use problem solving skills to resolve issues.
  • Demonstrates the highest level of personal and ethical standards.
  • Work accurately with close attention to detail.

IMPORTANT NOTICES

Nondiscrimination:

  • It is the continuing policy of ABC to take affirmative action to assure equal opportunity for all current and prospective employees without regard to race, color, national origin, ancestry, age, gender, gender identity or expression, sexual orientation, personal appearance, marital status, familial status, family responsibility, pregnancy or other pregnancy-related conditions, childbirth, disability, military/veteran status, citizenship status, religion or political affiliation, past convictions or incarceration, prior psychiatric treatment, or any other status protected by federal or state law, local ordinance or Executive Orders. ABC is an Equal Opportunity Employer.

 Disability Specifications:

  • ADA: ABC will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990.

 Physical Demands:

  • While performing the responsibilities of the position, the employee is required to talk  and hear. The employee is often required to sit and use their hands and  fingers, to handle or feel. The employee is occasionally required to  stand, walk, reach with arms and hands, climb or balance, and to stoop,  kneel, crouch or crawl. Vision abilities required by this job include  close vision.

Work Environment:

  • This position is performed in a typical office environment. While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts and vehicles. The noise level in the work environment is usually quiet to moderate.
Read the rest of entry »

Membership Director

Tuesday, February 27, 2018 10:50 AM
ASSOCIATED BUILDERS AND CONTRACTORS - New hampshire/vermont chapter OFFICE

Position Title:  Membership Director 
Location:             Concord, NH
Reports to:  President/CEO
Status:  Full-time, Exempt, Salaried

To apply, send resume to josh@abcnhvt.org.

Associated Builders and Contractors of New Hampshire/Vermont (ABC NH/VT) is a chapter of a national construction industry trade association. Founded on the merit shop philosophy, ABC members develop people, win work and deliver that work safely, ethically, profitably and for the betterment of the communities in which ABC and its members work. ABC's membership represents all specialties within construction industry and is comprised primarily of firms that perform work in the industrial and commercial sectors. We are currently seeking a Membership Development Director who will develop and execute strategies that support the recruitment of new members and retention of existing members, and effectively manage some aspects of marketing and communications.

Primary Responsibilities
  • Directing and implementing the association’s marketing, membership growth and advertising sales programs; member participation and retention.
Specific Responsibilities         
  • Develop and conduct an ongoing program to market memberships to contractors, suppliers and associate member businesses in the market area including developing and administering processes for identifying and recruiting potential members.
  • With the guidance of the CEO, develop and execute an annual membership growth plan, (based upon the chapter strategic goals), including but not limited to:
    • Setting recruitment goals
    • Developing target markets
    • Developing and maintaining membership prospect and mailing lists
    • Creating and implementing membership contest(s)
    • With the assistance of existing members and the Board of Directors, generating multiple qualified leads per week and conducting appropriate follow up with each lead as per performance standards set by President-CEO
  • Conduct new member orientation and involvement efforts including but not limited to organizing and conducting new member orientation meetings and encouraging involvement in Chapter programs and committees.     
  • Ensure development and maintenance of member information in database in sufficient detail to support communication and research.        
  • Maintain, coordinate and promote membership related programs.         
  • Help promote membership retention efforts, including cooperating with other staff to organize and conduct visits to all members, maintain regular phone contacts and maintain activity reports tracking member participation.    
  • Promote and market the sponsor program, including ensuring that all Premier Sponsor benefits are realized by participating members.        
  • Sell and coordinate advertising in Chapter publications including the website.        
  • Develop and present to the President-CEO and Board monthly reports regarding recruitment efforts, activities and membership statistics.        
  • Promote use of association services and attendance at meetings, events and training programs.        
  • Stay abreast of industry events, member activities and news; continually market members to each other and construction
  • owners and users.        
  • Coordinate with Director of Program Management to ensure programs are organized and executed.        
  • Coordinate with Director of Education & Workforce Development to promote education and training programs; take photographs/videos during programs to use on social media and for future marketing.        
  • Write articles for Chapter publications as requested by the CEO.        
  • Make presentations and participate in chapter events and meetings as required.
  • Take photographs of all Chapter events for use in Chapter publications and programs.
Other        
  • Attend and assist in all general meeting and events in coordination with other staff.        
  • From time to time perform other duties as assigned by the President-CEO.
Required Qualifications
  • Dedicated to ABC’s mission.
  • Highly developed interpersonal, networking, and rapport building with members and prospects, and event/education participants; understands and appreciates importance of extraordinary customer service.
  • Excellent verbal and written communication, interpersonal and public speaking/presentation skills.
  • Demonstrated ability to meet/exceed defined metrics; self-motivated and goal oriented.
  • Ability to manage multiple priorities and perform within deadlines.
  • Highly competent use of databases, computer networks, internet, website maintenance and editing, Constant Contact and social media; experienced in SEO and Google Analytics.
  • Experience working with minimal supervision while understanding the necessity for communicating and coordinating work efforts with others; team-player,comfortable working on a small team.
  • Ability to attend at all networking/member events required; some early morning and evening hours required; travel throughout NH and VT required.
Preferred Qualifications
  • Photography and videography skills desired.
  • BS in Marketing, Communications, Public Relations, Sales or relevant field preferred.
  • 5+ years related experience in non-profit, business development, sales, marketing, communication or other related fields.

Read the rest of entry »

Development Associate

Thursday, February 15, 2018 3:16 PM
ASSOCIATED BUILDERS AND CONTRACTORS - western pennsylvania chapter OFFICE

Position Title:  Development Associate
Location:             Gibsonia, PA

To apply, please send resume to: pgum@abcwpa.org

The Development Associate is responsible for developing and administering all member recruitment and retention programs, including effectively leading members, committees, and the Board of Directors in recruitment and retention strategies.

Additionally, responsible for planning, organizing and executing high quality events that draw in association members and prospective members. This role will progress and maintain a social media presence, highlighting events and organizational happenings.

The candidate for this role must be well organized and passionate about fundraising. Must be comfortable speaking with potential members and closing deals. The Development Associate will acquire new members and maintain relationships with existing members.

Responsibilities include, but are not limited to:
  • Prospect and follow through to bring new members on board.
  • Plan and manage events with attention to financial and time constraints (serve as staff member on the Events Committee)
  • Solicitation of event sponsorships and donations via email, telephone, and in person communication.
  • Coordinate event promotion with Communications Coordinator to market events.
  • Develop strategy to promote visibility of the organization, events, activities and members via social media platforms.
Required Qualifications:

Knowledge, Skills, and Abilities:
  • Excellent communications, organizational and interpersonal skills.
  • Passion for fundraising and meeting financial goals.
  • Creative thinker and fast learner, ability to communicate ideas effectively.
  • Self-motivated & proactive.
  • Strong negotiating skills.
  • Willingness to travel in the Pittsburgh region up to 40% of time (no overnight). 
Education and Experience:
  • BA degree preferred, but not required
  • Experience in fundraising and events, social media preferred 
Compensation:
  • Salary commensurate with experience – additional compensation will be commission based on acquisition of new membership.
  • Comprehensive company paid benefits package included.

Read the rest of entry »

Education Director

Wednesday, January 24, 2018 8:43 AM
ASSOCIATED BUILDERS AND CONTRACTORS - chesapeake shores chapter OFFICE

Position Title:  Education Director
Location:  Annapolis, MD

To apply, please submit cover letter and resume to cgarvey@abc-chesapeake.org

Basic Functions
  • Develop, administer and maintain management education and apprenticeship training programs.
Specific Responsibilities

Management Education
  • Plan, develop and administer management education programs for the commercial construction industry.
  • Research topics, subject matter, instructors to develop new seminars and monitor the profit and loss to make each class viable.
  • Market educational courses to members by email, newsletter, fax, direct mail and telephone, word of mouth, personal visits, etc.
  • Assist in developing promotional materials to assist in advertising educational programs.
  • Conduct evaluation of course effectiveness, including appropriateness of subject matter, material taught and instructor quality.
  • Procure course instructors and speakers and provide instructor training as required. 
  • Develop new educational programs.
  • Develop partnerships with other organizations in the area of education.
  • Prepare articles for Chapter newsletter.
  • Administer grant opportunities pertinent to augment Chapter operations.
  • Serve as point of contact for individual members seeking information or assistance regarding management education and apprenticeship programs.
  • Supply information for member billings and monitor status of open accounts regarding education.
Apprenticeship Trust
  • Administer Apprenticeship Training Program.
  • Develop annual apprenticeship budget for approval by Trustees. 
  • Administer approved budget and assist bookkeepers with financial activities related to the Apprenticeship Trust’s Finances.
  • Ensure proper maintenance of student records, grades and OJT hours.
  • Act as Trust representative on various local Career Tech Education and other educational committees.
  • Serve as point of contact for individual members seeking information or assistance regarding apprenticeship programs.
  • Administer grant opportunities pertinent to augment Trust operations.
  • Supply information for member billings and monitor status of open accounts.
  • Monitor state and federal legislation that affects construction and specifically apprenticeship; meet with elected officials as necessary.
Chapter Functions
  • Attend various Chapter Meetings and Chapter Events as appropriate.
  • Drive general membership efforts to support new membership recruitment and renewal efforts.
  • Work closely with Membership Director to coordinate member and apprenticeship needs.
  • Visit members through either drop-in meetings, scheduled meetings, cold-calls, onsite or elsewhere.
Internal Relationships
  • Reports to President & CEO. 
  • Serves as ABC staff liaison to the Apprenticeship Trust, Management Education, Workforce Development and Safety Committees.
External Relationships
  • Communicates regularly with members, ABC National office, government agencies, committees, instructors, colleges, universities, local technical schools and others. 
  • Assists other departments with responses to member queries.
Qualifications
  • The qualified candidate will have a passion for education planning and implementation, especially for the construction industry.
  • This is a full-time, exempt position.
  • The ideal candidate would have a college education, knowledge of the construction industry, state and federal apprenticeship training laws. 
  • NCCER experience: Master Trainer preferred, ICTP certification is a positive, knowledge of NCCER important.
  • Candidate must be outgoing, dynamic, strong willed, and a good problem solver.
  • Knowledge of the construction safety industry and OSHA certifications are a plus.
Important Notices

Nondiscrimination

It is the continuing policy of ABC to take affirmative action to assure equal opportunity for all current and prospective employees without regard to race, color, national origin, ancestry, age, gender, gender identity or expression, sexual orientation, personal appearance, marital status, familial status, family responsibility, pregnancy or other pregnancy-related conditions, childbirth, disability, military/veteran status, citizenship status, religion or political affiliation, past convictions or incarceration, prior psychiatric treatment, or any other status protected by federal or state law, local ordinance or Executive Orders. ABC is an Equal Opportunity Employer.

Disability Specifications

ADA: ABC will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990.

Physical Demands

While performing the responsibilities of the position, the employee is required to talk and hear. The employee is often required to sit and use their hands and fingers, to handle or feel. The employee is occasionally required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl. Vision abilities required by this job include close vision. 

Work Environment

This position is performed in a typical office environment. While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts and vehicles. The noise level in the work environment is usually quiet to moderate.
Read the rest of entry »

Accounting Manager

Tuesday, January 2, 2018 10:38 AM
ASSOCIATED BUILDERS AND CONTRACTORS - NATIONAL OFFICE

To Apply:
Click here to apply online.

ABC’s Position Descriptions are intended to describe the general nature and level of work being performed by the incumbent(s) of this job. They are not intended to be an exhaustive list of all responsibilities and activities required of the position. ABC’s Position Descriptions do not create a contract, express or imply, or other legal rights between ABC and any staff member, nor guarantee employment or specific duties for any specific duration. ABC may add, change, delete, suspend or discontinue any of these positions and descriptions at any time without prior notice.

JOB OVERVIEW

Founded in 1950, Associated Builders and Contractors (ABC) is a national construction industry trade association representing nearly 21,000 chapter members. Founded on the merit shop philosophy, ABC and its 70 chapters help members develop people, win work and deliver that work safely, ethically, profitably and for the betterment of the communities in which ABC and its members work. Visit us at www.abc.org.

The Accounting Manager will report directly to the Accounting Director.  The Accounting Manager will be primarily responsible for the month-end close process and preparation of financial reports for ABC (a 501(c)6 trade association). The position will provide high-level technical support to the Accounting Director and entire Finance Department through accounting expertise and advanced knowledge of the financial systems used (Intacct/Bill.com). 

Read the rest of entry »

Membership Director

Wednesday, November 29, 2017 9:23 AM
ASSOCIATED BUILDERS AND CONTRACTORS - Western washington CHAPTER 

Position Title:  Membership Director
Location:             Bellevue, WA

To apply, send resume to wendy@abcwestwa.org

Primary Functions
To recruit new members to ABC through marketing and sales activities and by developing and managing membership recruitment campaigns in cooperation with the Board of Directors, Membership Council and membership at large. 

To retain members by developing services and benefits that provide value to the members and helping create pathways for member engagement.

Responsibilities

Member Recruitment

  • Develop membership recruitment campaigns
  • Solicit prospect leads and referrals
  • Develop and maintain membership marketing materials
  • Conduct membership presentations to prospective members
  • Oversee response to requests for membership information (w/Member Services Manager MSM)
  • Oversee development and maintenance of prospect database (w/MSM)
  • Compile recruitment statistics 
  • Oversee recognition of member sponsors and Beam Club members 
  • Develop and maintain analysis of competing organizations
  • Approve non-member participation in ABC events
  • Meet with prospects face to face when ever necessary
  • Coordinate Retro program sales by working closely with TPA
Member Retention
  • Recruit with retention in mind
  • Coordinate annual renewal dues billings with Member Services Manager and Director of Finance & Administration 
  • Conduct follow-up with non-renewed members
  • Compile statistics on renewed and non-renewed members  (w/MSM)
  • Meet with members anytime necessary to “sell” the benefit of membership for renewal
Member Engagement
  • Conduct member orientations with new members or new contacts
  • Assist President, Board and councils in creating pathways and  opportunities for member involvement through councils, committees, task forces, and other member groups
  • Assist members in achieving their networking and marketing goals within ABC 
  • Oversee tracking of member involvement in programs and services (w/MSM)
  • Develop and coordinate regular mechanisms to monitor member satisfaction and solicit feedback and suggestions 
  • Encourage and support special-interest member councils
Member Services Marketing
  • Work with Board of Directors and Membership Council to develop new services to enhance the value of membership
  • Promote existing services to member companies
  • Develop or review prospecting or other membership-related materials 
  • Work with member volunteers to identify and promote ABC values
  • Actively pursue opportunities to promote ABC member companies
ABC Retro Program Marketing 
  • Assist with marketing of ABC Retro Program to members and prospects
  • Conduct presentations to Retro applicants
Other Responsibilities      
  • Support the Membership Council by maintaining annual work calendar, agendas, minutes, etc, in cooperation with Vice Chair-Membership       
  • Monitor the annual strategic plan and update as needed
  • Prepare monthly Membership Report for Board of Directors
  • Attend Board meetings, Leadership Planning Conference and ABC National conferences as appropriate   
  • Maintain current knowledge of membership "best practices"
  • Attend ABC events, especially networking events
  • Assist President and Board with other duties as requested
Internal Relationships
  • Reports to President
  • Works closely with staff and member volunteers 
External Relationships
  • Actively pursue opportunities to develop mutually beneficial  relationships with other industry organizations
Skills
  • Marketing and sales of non-tangible benefits
  • Writing
  • Customer/member service
Experience
  • Non-profit or membership-based organizations
Attributes
  • Organized
  • Team player
  • Multi-task
  • High energy
  • Creative
Other
  • Flex hours, after hours
Read the rest of entry »

Membership Coordinator

Wednesday, October 11, 2017 12:59 PM
ASSOCIATED BUILDERS AND CONTRACTORS - Illinois CHAPTER OFFICE

Position Title:  Membership Coordinator
Location:             Elk Grove Village, IL
HR Contact:  Vice President
Travel:  Yes
Position Type:  Full Time  

To apply, send resume to kari@abcil.org

Overall Purpose
Serves as the coordinator for the Association’s membership growth, retention, and member services throughout Illinois.

Direct Reports        
  • This position reports directly to the Vice President.       
  • This position reports indirectly to the President. 
Roles and Responsibilities
  • Inform current members about services provided by ABC Illinois.    
  • Get feedback from current members to ensure the association is providing the expected services.
  • Coordinate and attend regional meetings.  Support for these meetings will be provided by chapter staff.
  • Deliver ongoing programs to market ABC membership to contractors, suppliers, and associates, including compiling prospective member list and conducting regular recruitment events.
  • Utilize the Iowa Retention Model: Implement the membership retention plan, including annual visits to member facilities, regular telephone contact with members and maintaining activity reports.  Provide weekly membership reports due on Fridays which include ember visits, prospect visits and contacts, and new member from that week.  Any and all contact with members must be put into the database notes section. Maintain the board of director’s liaison list and the board participation matrix.      
  • Solicit participation from members, especially chapter leaders, in the recruitment and retention efforts.  All prospects received from members must be entered into the chapter database for tracking purposes.  This includes: company name, address, office phone, cell phone, email, notes, etc.
  • Promote attendance at general membership meetings and other regional programs to members and prospective members.  Promote use of all chapter and ABC National services including the apprenticeship program, training programs, the STEP program, and insurance programs. 
  • Under the direction of the state Vice President, develop implement and coordinate special acquisition programs, including: membership drives, Chapter and National Membership Awards and any other member incentive programs.  Conduct new member orientations when necessary.       
  • Stay abreast of industry events, regulations and policies and continually market members to each other and to outside construction users.
  • Understand member needs and advise Vice President of programs or services that may be required.
  • Write newsletter articles and other communications as required.
  • Make presentations and participate in chapter events and meetings as required.       
  • Meet with state elected officials as directed by the Chapter President.  
  • Perform such other duties as designated or requested by the Chapter President or Vice President.
Relationships      
  • Chapter Staff: maintain a professional and working relationship with other department staff members that will help the Association reach all of its objectives smoothly.  Communicate member needs and developments to President as needed.   
  • Advise the Dean of Students of prospective members that have an interest in ABC Illinois’ apprentice programs. 
  • Chapter Committees: maintain a professional and ethical relationship that will help the committee achieve its goals, and assist the committee to the extent that staff and budgeted resources are available.
  • General membership: always respond professionally and quickly to inquires or requests for help from members. Request for services or assistance outside the control of the membership director should be referred to the appropriate person.
  • Arrange schedule to assure attendance to all general membership meetings and special events.

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