ABC - Administrative Staff

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ADMINISTRATIVE STAFF

Communications for Administrative Staff

Is thoroughly familiar with and can communicate a brief of each of the company's department's responsibilities
Possesses organizational skills and is able to apply them to improve overall organization efficiency
Works well with others and can defuse potentially difficult situations with staff and customers
Understands construction language and is able to communicate effectively within the construction environment

Clerical Skills for Administrative Staff

Is proficient with all forms of data entry
Is able to compose letters based on materials and data supplied by others
Is able to transcribe notes from meeting minutes, telephone conversations, and communications from the field

Office Management for Administrative Staff

Manages time wisely
Able to supervise clerical help and temps when needed
Has the ability to train others to perform at acceptable levels on required office skills
Is able to coordinate the duties of the clerical staff
Can interview and evaluate prospective employees
Is able to act as the liaison between staff and professionals
Is adept at conflict resolution

Construction Basics for Administrative Staff

Reads, understands, and can interpret blueprints
Reads, understands, and can interpret specifications
Handles debit and credit entries, payments, and petty cash allocations
Understands prevailing wage issues
Understands construction language and is able to communicate effectively within the construction environment

Technology Skills for Administrative Staff

Is efficient in word processing
Can set up and use spreadsheets effectively
Is able to effectively utilize the internet as a research and information source
Can design and create presentations including PowerPoint, overheads, and handouts
Is able to utilize Email (Outlook) as an effective communication tool
Can maintain, update, and make effective use of a database
Is able to organize information such as emails, files, etc. for easy access and recall
Can perform minor office equipment repairs as needed
Orders and maintains a sufficient quantity of office supplies at all times

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