Training & Development Director (Orlando, FL)


Position Title:  Training & Development Director 
Location:             Orlando, FL 
Reports to: Vice President & Chief Operating Officer  
Compensation: Full-time, exempt position which includes employee benefits


Contact Vice President & COO Nancy Wray with your resume and letter of interest: – [email protected]

Associated Builders and Contractors (ABC) is a national trade association representing more than 21,000 construction and industry-related firms. Founded on the merit shop philosophy, ABC and its 69 chapters help members develop people, win work, and deliver that work safely, ethically, and profitably, for the betterment of the communities in which ABC and its members work.

Job Description

This position is responsible for developing, implementing, administering, and maintaining all educational and training programs for members. In addition, this position is responsible for working with various organizations, educational institutions, and groups to build the Central Florida construction industry merit shop workforce. This position participates in the formulation of the Education Department’s mission, goals, objectives, strategic plans, and related policies.

The role requires exceptional professionalism and interpersonal skills in working with current and prospective members, boards and committees, training and professional development facilitators, vendors, and educational institutions.

As a vital member of a highly effective team, the Training & Development Director understands Central Florida ABC’s values, mission, goals, and strategic plan, and contributes to the organization’s success by enthusiastically performing tasks and responsibilities to accomplish individual and organizational objectives.

The ideal candidate must be a proven self-starter willing to take responsibility of growing the educational offerings and producing relevant education programs for the membership. The successful candidate will also be able to take direction, be innovative, be interested in making suggestions to improve programs, and be creative in marketing and promoting training programs.

Necessary Skills

  • Customer-service oriented individual
  • Ability to independently develop comprehensive and long-term educational plans to continually increase the Chapter’s value to current and prospective members.
  • Ability to develop new programs, promote programs, build relationships, and create new partnerships.
  • Adept with Microsoft products, social media, current technology.
  • Adept at instructional design and implementation and the ability to analyze data and trends to make recommendations regarding developing and improving educational services.
  • Must be a proven task-oriented initiative-taker who thrives in an independent work environment.
  • Well-organized, goal-oriented and attention to detail.
  • Articulate and comfortable calling members for research and development and responding to inquiries.
  • Must be coachable, willing to learn, and confident in proposing innovative ideas to management.
  • Adept at utilizing social media platforms, Facebook, LinkedIn.
  • Ability to trouble shoot issues including technology, instructor, or other program component issues and maintain flexibility with a problem solution mindset.

Essential Duties & Responsibilities

  • Develop and implement strategy for increasing non-dues revenue, including developing budget, tracking P&L.
  • Actively maintain and use the association database.
  • Attend association meetings as required, including but not limited to staff, committee, and board meetings.
  • Provide members with information on safety services and education programs.
  • Responsible for promoting education and training programs to include marketing content including but not limited to print, website, emails, and social media.
  • Monitor, measure, and analyze the effectiveness of educational initiatives and trends.
  • Research and analyze construction industry trends to develop recommendations related to the department’s strategies.
  • Create processes for keeping members current with construction industry required certifications, CEUs, safety requirements.
  • Work with member committees, task forces, councils to assist with development programs.
  • Assist the Chapter leadership as necessary in day-to-day office operations.
  • Play an active role in the education community and workforce development planning committees in the surrounding area which may include Chamber of Commerce Up Skill, Osceola County Construction Pipeline, local schools, and universities for membership collaboration opportunities
  • Instructor/Presenter recruitment, orientation and training, instructor processes/procedures and evaluations.
  • Instructor and partnership contracts and agreements.
  • Responsible for developing learning strategies for education programs.
  • Responsible for procuring and ensuring adequate technology requirements for education programs.


Bachelor’s Degree (or equivalent credits) in training and development, human resources, education, or instructional design.


  • Minimum of 5+ years of overseeing training, educational, and developmental programs, instructional design, or related field
  • Minimum of 5+ years of managerial experience.

A combination of the following education and experience may be substituted for the requirements:

  • Associates Degree and seven (7) overseeing training, educational, and developmental programs, instructional design, or related field
  • Minimum of 5+ years of managerial experience

Language Skills

Accurate, professional English writing and public speaking skills are essential. Ability to respond to inquiries from members in a professional and friendly way. Ability to speak effectively to members, non-members, partners, instructors, presenters, educators, and to the general public.

Reasoning Ability

Must be able to identify and orchestrate tasks necessary to accomplish a goal. Must be personable and able to relate and interface effectively with contractors, educators, and other business professionals.

Transportation/ Licenses or other required Certifications

Must have a valid driver’s license, reliable transportation, and automobile insurance. Vehicle occasionally needed to transport materials for education programs, presentations, or site visits.

Physical Requirements

Tasks involve moderately active physical effort: must be able to twist, kneel, stoop, bend, and safely lift up to 50 lbs. Tasks require dexterity in the use of fingers and limbs. Tasks may involve extended periods of time sitting at a workstation and utilizing a keyboard.

Sensory Requirement

The majority of tasks require manual dexterity. Tasks require visual and hearing acuity. Tasks may involve identifying and distinguishing colors. Tasks require oral communications ability.