Associated Builders and Contractors - National Office

Position Title:  Membership Resources Manager
Functional Area/Department: Chapter Services
Reporting to: Director of Membership, Communications and Resources
Status: Exempt

 

TO APPLY: Click here to apply. 

ABC’s Position Descriptions are intended to describe the general nature and level of work being performed by the incumbent(s) of this job. They are not intended to be an exhaustive list of all responsibilities and activities required of the position.  ABC’s Position Descriptions do not create a contract, express or imply, or other legal rights between ABC and any staff member, nor guarantee employment or specific duties for any specific duration. ABC may add, change, delete, suspend or discontinue any of these positions and descriptions at any time without prior notice.

JOB OVERVIEW

Founded in 1950, Associated Builders and Contractors (ABC) is a national construction industry trade association representing more than 22,000 members. Founded on the merit shop philosophy, ABC and its 69 chapters help members develop people, win work and deliver that work safely, ethically and profitably for the betterment of the communities in which ABC and its members work. Visit us at abc.org.

The Membership Resources Manager represents ABC philosophy, policy positions, programs and services to both chapters and members, providing guidance and training to staff and volunteer leaders in their quest to be high performing. Primary areas of responsibility include communications, marketing, membership, volunteer management, governance, education and advocacy. Works with chapters, developing relationships and providing direction in the attainment of Association goals within the overall association strategic plan. 

Responsibilities:

Membership

  • Assist in developing and executing successful membership recruitment and retention plans, in partnership with chapter, committees and other stakeholders.
  • Develop content and consistent/engaging messaging for and with chapters using various avenues including listservs, forums, social media groups and onsite visits.
  • Help develop and implement new membership engagement programs
  • Help identify and cultivate new members and retain current members
  • Assist in developing creative and engaging membership marketing materials
  • Assist in all aspects of member record maintenance
  • Manage Beam Club program including improving marketing and increasing chapter participation, fulfilling orders, and record keeping of member achievements
  • Perform onboarding training for new membership professionals, both virtually and onsite 
  • Facilitate onsite membership training and meetings with members and chapter staff to improve membership strategies as developed by the membership team
  • Work with Director of Membership to track membership revenue and annual goals, addressing areas of concern together. 
  • Identify opportunities and collaborate with colleagues to enhance member benefits and services offered by the Association

Communications and Marketing

  • Assist with promoting and deploying all ABC resources and programs/services. 
  • Provide support for brand guideline compliance and tracking.
  • Help with the development of onsite and virtual training for chapter staff for membership, communications/marketing and beyond.
  • Work with Constant Contact partner chapters to engage and increase participation, including template development. 
  • Manage, and grow ABC chapters social media engagement
  • Help develop membership marketing content and webinar series
  • Assist in reviewing and updating website content, including outreach to professional membership for content feedback
  • Respond to consumer email inquiries and facilitate information sharing

Requirements

Qualifications:

  • Bachelors degree at an accredited college or university, or equivalent work experience.
  • 3-5 years of Association Management experience or related

Experience Required:

  • Writing and verbal skills
  • Proficient personal computer skills including electronic mail, routine database functions, word processing, spreadsheets, etc.

POSITION REQUIREMENTS

To achieve our mission, we hire energetic and fun-loving individuals who possess the following skills:

  • Bachelors degree in marketing, business, or related field
  • Excellent written and verbal communication skills
  • Proven experience developing marketing plans and campaigns
  • Strong project management, multitasking, and decision-making skills
  • Metrics-driven marketing mind with eye for creativity
  • Experience with marketing automation and CRM tools
  • Professional demeanor and presentation of self
  • Ability to take ownership of a process and to use problem solving skills to resolve issues
  • Demonstrates the highest level of personal and ethical standards
  • Work accurately with close attention to detail

About Us: 

Founded in 1950, Associated Builders and Contractors (ABC) is a national association with 69 chapters representing 21,000 merit shop construction and construction-related firms with nearly two million employees. ABC's membership represents all specialties within the U.S. construction industry and is comprised primarily of firms that perform work in the industrial and commercial sectors of the industry.

IMPORTANT NOTICES

Nondiscrimination:

  • It is the continuing policy of ABC to take affirmative action to assure equal opportunity for all current and prospective employees without regard to race, color, national origin, ancestry, age, gender, gender identity or expression, sexual orientation, personal appearance, marital status, familial status, family responsibility, pregnancy or other pregnancy-related conditions, childbirth, disability, military/veteran status, citizenship status, religion or political affiliation, past convictions or incarceration, prior psychiatric treatment, or any other status protected by federal or state law, local ordinance or Executive Orders. ABC is an Equal Opportunity Employer.

Disability Specifications:

  • ADA: ABC will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990.

Physical Demands:

  • While performing the responsibilities of the job, the employee is required to talk and hear. The employee is often required to sit and use their hands and fingers, to handle or feel. The employee is occasionally required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl. Vision abilities required by this job include close vision.

Work Environment:

  • This position is performed in a typical office environment. While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts and vehicles. The noise level in the work environment is usually quiet to moderate.
  • Overnight travel required, up to 35%.