Vice President, Chapter Services

ABC - NATIONAL OFFICE

Position Title:  Vice President, Chapter Services
Location:             Washington D.C.
Reports To: President/CEO
Salary:  $250K/yr + Bonus 

This role requires frequent travel (approximately 50%) and offers location flexibility, with candidates able to be based anywhere in the U.S.

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COMPANY OVERVIEW

Founded in 1950, Associated Builders and Contractors (ABC) is a national association with 67 chapters representing more than 23,000 merit shop construction and construction-related firms with nearly two million employees. ABC Northern California represents all specialties within the U.S. construction industry and is comprised primarily of firms that perform work in the industrial, commercial and residential sectors of the industry. ABC promotes free enterprise in the construction industry and this fundamental belief is core to all we do.

JOB OVERVIEW

The Vice President of Chapter Services is a member of the Executive Leadership Team (ELT) and provides strategic leadership for ABC’s chapter services, including chapter development, membership development, and leadership and governance programs. This role helps chapters be successful and high performing, oversees chapter compliance and standards, education and best practices, and provides staff leadership and support for National Board and committee activities.

DESCRIPTION OF DUTIES

Leadership and Vision:

  • Fulfill all responsibilities in accordance with Association Bylaws and Policies and serve as a key contributor to the development, alignment, and execution of the Association-wide strategic plan, including long-range goals, annual objectives, and performance measurement through the balanced scorecard process.
  • Partner with the ELT to advance the Association’s mission by delivering high-value programs and services that ensure purpose, relevance, and impact for members, chapters, and the broader industry.
  • Foster a collaborative, inclusive culture that promotes cross-departmental alignment, consistency in services, and shared accountability for strategic priorities.
  • Provide executive leadership and oversight for chapter and membership services, including direct supervision of key program leaders and accountability for achieving all Chapter Services goals and performance outcomes.
  • Build and maintain strong relationships with Chapter Presidents and volunteer leaders through regular communication, on-site engagement, strategic guidance, and support in leadership recruitment, hiring, and development.
  • Ensure chapters operate in compliance with Association Bylaws, governance standards, and legal and regulatory requirements, including oversight of chapter education trusts.
  • Lead chapter development initiatives that strengthen membership growth, governance, leadership development, benchmarking, compensation analysis, and overall operational effectiveness.
  • Provide strategic oversight of consulting, coaching, counseling, and technical assistance provided to chapter leaders, boards, and staff, including participation in senior staff hiring and organizational effectiveness efforts as appropriate.
  • Manage departmental budgets and fiscal reporting in coordination with the President/CEO and CFO, including collaboration on National membership dues budgeting.
  • Serve as staff liaison to assigned national committees and executive groups, including Chapter Development, Membership, Bylaws and Policies, and Chapter Presidents’ Executive Committee, and provide leadership support for National Board meetings and governance-related activities.
  • Partner with the IT team on chapter-facing systems and technology initiatives, including the Association Management System (AMS) and related services.

Staff & Relationship Management:

  • Provides direct supervision and functional leadership for chapter services, development, membership, leadership and governance, and meetings and events functions. Partners closely with peer executive leaders to ensure alignment across chapter relations, information management, safety, workforce development, and member value initiatives.
  • Maintains strong working relationships with executive leadership, senior management, chapter staff and volunteer leaders, and Association staff across all departments to support coordinated, effective operations.

Specialized Skills and Competencies:

  • Demonstrated ability to think strategically, creatively, and lead at an enterprise level.
  • Strong ability to provide strategic communications counsel to leadership, chapters, and staff.
  • Excellent written and verbal communication skills.
  • Proven experience working effectively with senior volunteer leaders and governance bodies.
  • Strong people leadership, staff development, and project management skills.
  • Experience in budgeting, financial planning, and fiscal oversight.
  • Ability to manage multiple priorities in a fast-paced environment while meeting deadlines.
  • Ability to align, measure, and advance Chapter Services initiatives in support of the Association’s strategic plan.
  • Proficiency in standard business and productivity software (e.g., Microsoft Word, Outlook, and related tools).

Qualifications:

  • Bachelor’s degree from an accredited college or university, or an equivalent combination of education and relevant experience. Master’s degree a plus.
  • Minimum of seven (7) years of progressively responsible experience in association management or a related nonprofit environment, including at least three (3) years in a senior or executive leadership role.
  • Certified Association Executive (CAE) credential, preferred.
  • Travel up to 50% including both ground and air travel, as needed.

The salary range represents a general guideline; however, ABC considers several factors when determining base salary offers, including the scope and responsibilities of the position, the candidate’s experience, education, skills, expected organizational impact, and current market conditions.

POSITION REQUIREMENTS

This position is based in the ABC corporate office to ensure full collaboration with ABC National Staff and Leadership. At ABC, we believe great work starts with great people. To help us achieve our strategic priorities, we seek energetic, positive, and team-driven individuals who bring the following strengths:

  • Organized and Self-Motivated: Strong organizational skills with the ability to manage multiple priorities and deliver high-quality work under tight deadlines. Self-starter who takes ownership with a continuous improvement mindset.
  • Effective Communicator: Excellent written and verbal communication skills, with the ability to tailor messaging across diverse audiences. Trusted communicator who earns respect at all levels.
  • Collaborative and Professional: Team player with a positive attitude, strong interpersonal skills, and a commitment to fostering a supportive and inclusive workplace culture.
  • Strategic and Solutions-Oriented: Capable of developing and executing strategic goals, with awareness of organizational dynamics and a resourceful approach to problem-solving.
  • Technically Proficient: Skilled in Microsoft Office tools, including Outlook, Word, Excel, Teams, and PowerPoint; leverages tools effectively for efficiency.
  • High Ethical Standards: Demonstrates professionalism, integrity, and the highest level of personal and ethical conduct.

IMPORTANT NOTICES

Nondiscrimination:

ABC is committed to fostering a respectful, professional workplace and making employment decisions based on merit, qualifications, and business needs. We are proud to be an equal opportunity employer and do not discriminate on the basis of any characteristic protected by law. Our goal is to recruit, develop, and retain high-performing talent from a broad and competitive candidate pool.

Employment Accommodations:

ABC is committed to complying with all applicable laws ensuring equal employment opportunities for individuals with disabilities. It is the Association’s policy not to discriminate against a qualified employee or applicant with regard to any terms or conditions of employment because of such individual's disability or perceived disability, so long as the employee can perform the essential functions of the job, with or without reasonable accommodation. ABC provides reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability, who is an applicant or an employee, unless undue hardship and/or a direct threat to the health and/or safety of the individual or others would result.

Physical Demands:

While performing the duties of this position, the employee must be able to:

  • Move throughout the office or other work locations, including prolonged periods of sitting, standing, and walking.
  • Hear and understand verbal communication at normal speaking levels, with or without assistance, and communicate clearly in person and over the phone.
  • Use hands and fingers to operate a computer, handle documents, and control tools or office equipment.
  • Occasionally stand, walk, reach with arms and hands, climb, balance, stoop, kneel, crouch, or crawl as required by the task or location.
  • Visually read and interpret information on computer screens, printed documents, and visual aids both near and far, including distinguishing colors when necessary.
  • Safely navigate construction sites or event locations, which may involve walking on uneven terrain, climbing stairs or ladders, exposure to outdoor weather conditions, and standing for extended periods.
  • Wear required personal protective equipment (PPE), such as hard hats, safety vests, eye protection, or other safety gear, as appropriate to the site or activity.

Work Environment:

  • This role is primarily performed in a standard office setting with minimal noise and typical working conditions.
  • Depending on job responsibilities, work may also be conducted at off-site locations such as construction sites, industry events, or partner facilities. These environments may involve variable weather, uneven terrain, or other safety considerations.
  • ABC supports flexible work schedules to accommodate various lifestyles and promote a healthy work-life balance. With manager approval, a hybrid remote work arrangement may be available, with the ABC office as the primary work location.
  • Employee health and safety are top priorities. All applicable health, safety, and site-specific protocols must be followed—whether working in the office, remotely, or at off-site locations.