ABC - ROCKY MOUNTAIN CHAPTER
| Position Title: |
Membership Director |
| Location: |
Denver Metropolitan Area |
| Reports To: |
President/CEO |
TO APPLY: Click here.
Job Overview:
Associated Builders and Contractors Rocky Mountain (ABC) is seeking a highly motivated and experienced sales professional to drive our membership in the Colorado and Wyoming region.
ABC values strong personal and corporate standards characterized by responsibility, accountability and integrity, with demonstrated professionalism by all participants.
ABC is a national construction industry trade association representing more than 23,000 members. Grounded in philosophy of free enterprise and fair competition, we help our members develop people, win work and deliver work safely, ethically and profitably for the betterment of the communities in which they work.
Position Description:
As Membership Director, your primary responsibility is to lead the association’s efforts in new member recruitment (sales) and member retention (engagement and customer service) across Colorado and Wyoming, with a specific focus on commercial and industrial construction companies (general contractors and sub/specialty contractors), in addition to suppliers and professional service firms that support the non-residential construction industry.
Compensation: Base salary in the range of $60,000+ per year plus incentives based on a percentage of new member dues revenue paid monthly, plus other performance-based bonuses. Medical, dental, and vision insurance benefits are also available.
As a Chapter advocate, you must be adaptable, a critical thinker, and a proactive problem-solver. You will assist with sales and marketing projects, implement strategic goals, and manage membership communications.
You will leverage your knowledge of sales and marketing and program management to handle day-to-day sales operations, while building relationships with external stakeholders.
This role presents a unique opportunity for professional growth and development, allowing you to build skills while playing a vital role in ABC’s success. This is an external-facing role based in our office.
DIVISIONS OF DUTIES:
Duties listed below are approximate and may vary. Responsibilities may be added or removed as needed.
Key Responsibilities:
Membership Recruitment and Sales
- Identify and recruit contractor companies to achieve new membership growth goals.
- Develop and execute an annual membership growth plan in coordination with the President/CEO.
- Manage and maintain a database of prospective members with support of the President and ABC National.
- Conduct sales meetings, manage lead pipelines, implement marketing communications, and participate in recruitment events.
- Leverage referrals from existing members and the Board of Directors; conduct timely follow-ups.
- Respond to prospect inquiries and provide information on ABC services.
- Attend industry, chapter, and community networking events to promote ABC.
- Work closely with the chapter membership committee and President/CEO to develop member prospect lists, enhance recruitment strategies, and support committee goals.
- Compile prospecting and recruitment statistics report to management.
- Assist with planning and execution of membership events, contest(s), etc.
- Travel throughout Colorado and Wyoming as necessary to meet and recruit new members.
- Conduct onboarding for new members and encourage active participation in ABC programs and benefits.
Member Engagement and Retention
- Retain current members at a level that supports net membership growth.
- Travel throughout Colorado and Wyoming to meet with current members and ensure satisfaction.
- Respond to member inquiries about industry issues and related association services
- Identify and create revenue opportunities for member involvement in events, seminars, and activities.
- Maintenance and reporting of member activity and participation in association database as necessary.
- Develop campaign strategies for membership retention/renewal campaign in partnership with the President/CEO
- Support and promote the Excellence in Construction (EIC) awards.
- Promote all chapter and national services including but not limited to training programs, STEP safety program, accreditations, and insurance offerings.
- Develop appropriate member services and non-dues revenue programs coordinated with committees and management.
- Stay abreast of industry trends and news to connect effectively members with business opportunities.
Other Responsibilities:
- Act as secondary contact for the President/CEO in matters of membership inquiries and new member onboarding.
- Build and maintain relationships with community organizations, trade associations, government agencies, and other stakeholders to expand resources and services.
- Represent ABC at meetings and events; communicate follow-up actions to leadership.
- Participate in networks and coalitions that support ABC.
- Pursue growth-minded professional development via conferences, workshops, and training sessions.
- Support digital marketing and communications.
- Promote non-dues revenue through sponsorships and advertising.
- Perform other duties as assigned by the President/CEO.
Prerequisites and requirements
The ideal candidate will possess the following competencies:
- Strong understanding of ABC’s mission, values, and initiatives.
- Positive attitude, creative mindset, and entrepreneurial spirit.
- Ability to communicate ABC’s value proposition with professionalism and confidence.
- Proven sales experience with a record of meeting or exceeding goals.
- Motivated by performance-based compensation.
- Excellent interpersonal and networking skills and a commitment to outstanding customer service.
- Highly self-motivated, detail-oriented, and organized.
- Ability to manage multiple priorities and meet deadlines.
- Comfortable working independently and collaboratively within a small team.
- Availability for regular early morning and evening events; some travel required.
The ideal candidate will possess some of if not all the following qualifications:
- Bachelor’s degree in marketing, communications, public relations, sales or relevant business field.
- 4+ years related experience in sales, non-profit, business development, marketing, communications or other related fields.
- Experience in selling and marketing services.
- Understanding of the commercial and industrial construction industry.
- Reliable transportation and a valid Driver’s License.
- Familiarity and experience (or ability to learn) Constant Contact and Feathr or their equivalents to assist with Chapter marketing and communications.
- Effective content writing or editing experience; incorporating information provided by the ABC national organization.
- Proficient in Microsoft 365 and Office products (emphasis on Excel, Outlook, Access, PowerPoint), with special emphasis on Excel for the organizational management of contacts and targeted customers. This includes the ability to learn and successfully use the ABC CHAD customer relationship database.
The position is exempt, which means the employee spends more than 50% of their time performing duties consistent with the job description. If job duties change and the employee is not performing exempt duties more than 50% of the time, they must inform management immediately.
IMPORTANT NOTICES
Nondiscrimination:
It is the continuing policy of ABC, Rocky Mountain Chapter to take affirmative action to assure equal opportunity for all current and prospective employees without regard to race, color, national origin, ancestry, gender, gender identity or expression, sexual orientation, age (40 or older), genetic information, personal appearance, marital status, familial status, family responsibility, pregnancy or other pregnancy-related conditions, childbirth, disability, military/veteran status, citizenship status, religion or political affiliation, past convictions or incarceration, prior psychiatric treatment, or any other status protected by federal or state law, local ordinance or Executive Orders. ABC, Rocky Mountain Chapter is an Equal Opportunity Employer.
Disability Specifications:
ADA: ABC Rocky Mountain Chapter will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990 and any relevant state law.
Physical Demands:
Job duties involve speaking, listening, sitting, and using hands and fingers. Occasionally, the employee may need to stand, walk, reach, climb, stoop, kneel, crouch, or crawl. Close vision is required for this job.
Work Environment:
Office work with occasional exposure to machinery and vehicles. Moderate noise level.
ABC's Position Descriptions provide a general overview of the job's nature and level of work. They are not exhaustive and do not create a contract or guarantee employment. ABC may modify these descriptions at any time without notice.