Membership Director (Grimes, Iowa)

ABC - IOWA CHAPTER

Position Title:  Membership Director
Location:             Grimes, Iowa
Reports To:  President/CEO

TO APPLY:  Submit your resume to Greg Spenner, President & CEO - [email protected].

Associated Builders and Contractors is a national construction industry trade association representing more than 23,000 members. Based on the merit shop philosophy, we help our members develop people, win work and deliver work safely, ethically and profitably for the betterment of the communities in which they work.

The Iowa Chapter of Associated Builders and Contractors (ABC) is seeking a motivated and experienced sales and membership professional with a strong customer service orientation to drive and implement the association’s membership growth and retention strategies.

Position Type: Full-time. Reports to the President/CEO. Works directly with the President/CEO to develop successful membership retention and growth strategies, including membership budget planning for the chapter.

Compensation:

  • Base Salary: $77,000 - $82,000 (negotiable)
  • Additional Earnings: Commission and performance bonuses (up to $25,000 annually)
  • Competitive Benefits: Paid time off, health insurance, 401(k), Section 125 plan, vehicle, and cell phone

Primary Function: To lead the association’s efforts in membership recruitment (direct sales) and retention (engagement and customer service).

Responsibilities:

Membership Recruitment and Sales

  • Responsible for achieving new member growth goals
  • Develop and maintain prospect lists
  • Conduct prospect meetings, manage the sales pipeline, and manage the prospect database
  • Respond to prospect and current member requests for information and services
  • Attend industry and chapter networking events to promote membership in ABC of Iowa
  • Collaborate with both the Board of Directors and the Membership Council to maintain member service programs, develop prospect lists, and achieve committee goals Develop and execute membership recruitment campaigns
  • Compile and analyze recruitment statistics and reports
  • Travel within the Iowa Chapter’s geographical boundaries to recruit new members
  • Execute new member integration plan to encourage engagement with ABC of Iowa in the first 12months of membership
  • Maintain and report member activity and participation in the association database
  • Serve as staff liaison to the Membership Council and other committees as assigned by the President/CEO

Member Engagement and Retention

  • Retention of current chapter members at a rate that in conjunction with recruitment results in net membership growth.
  • Travel within the Iowa Chapter’s geographical boundaries to meet with current members
  • Work with the Board of Directors to develop and implement retention strategies
  • Promote all chapter and ABC National services including, but not limited to,  apprenticeship training, safety training, OSHA Alliance, STEP program, and insurance programs
  • Identify and develop appropriate member services and non-dues revenue opportunities in accordance with member needs as determined by committees and the Board of Directors
  • Serve as staff liaison to the Membership Council and other committees as assigned by the President/CEO
  • Serve as staff liaison between the Chapter and non-dues revenue partners

Other Responsibilities

  • Stay abreast of industry issues and member news
  • Prepare agendas and minutes for Membership Council meetings
  • Attend all general membership meetings and staff meetings as scheduled
  • Represent the organization at chapter events and deliver presentations as needed
  • Work with the President/CEO to promote and execute the Excellence in Construction (EIC) program
  • Assist President/CEO and Board of Directors with other duties as requested

Preferred Qualifications

  • 5+ years of related experience in membership sales, association or non-profit business development, marketing, or communications. 
  • Understanding of the construction industry
  • Excellent written and verbal communication skills
  • Technologically proficient with advanced skills in MS Office (Outlook, Word, Excel, PowerPoint), Adobe, and related business and communication tools
  • Ability to take initiative and work independently with minimal supervision in a structured environment that includes travel
  • Strong project management and organizational skills
  • Excellent customer service skills
  • Must be outgoing, personable, and comfortable speaking to C-suite executives
  • Excellent time management skills and ability to prioritize competing priorities
  • Continuous learner and willingness to learn new skills

The above information has been designed to indicate the general nature and level of work performed by employees within the classification.  It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.