ABC - CENTRAL TEXAS CHAPTER
Position Title:
Director of Member Services
Location:
Austin, TX
TO APPLY: mail resume to [email protected]
BASIC FUNCTIONS:
The Basic Function of this position are membership recruitment, retention and engagement.
SPECIFIC RESPONSIBILITIES AND DUTIES:
Membership Recruitment, Retention and Engagement
Recruit members into the organization to meet goals set by the Board of Directors and Chapter President with the focus on reaching and maintaining a 65% contractor ratio
Tracks potential members on membership management system
Create, implement and coordinate special recruitment programs, including but not limited to, membership drives, incentive programs, chapter awards, promotion of Beam club, conducing the appropriate follow up with each lead
Responsible for creating and sending renewal invoices in accordance with renewal plan
Conduct new member orientations and visits
Attend weekly sales meeting with weekly sales report and cookbook to be discussed
Ensure all new members, new member payments, and renewal payments are entered into membership management system
Create and implement New Member Ambassador program, including but not limited to, new member breakfasts and member mentors
Implement chapter’s membership retention and renewal program with a goal of 90%-member retention
Quarterly visits with all members to set and ...